Shipping Information

At Unc'z Pickles, we take pride in delivering our handcrafted pickle creations fresh and on time. Below is our detailed shipping policy to ensure transparency and satisfaction with every order.

PROCESSING TIME

All products are sent USPS unless notified. A shipping rate is charged to all orders with delivery within 3-5 business days. We will try to ship within 2-3 business days (excluding weekends and holidays). If your order is delayed due to demand, you will be notified.

Processing times may be slightly extended during peak seasons or holidays. We'll always notify you of any delays. We currently ship within the United States only. We do not ship to P.O. Boxes or APO/FPO addresses.

PACKAGING

All pickles are securely packed and sealed to maintain freshness during transit.

ORDER TRACKING

Once your order has shipped, you will receive an email notification with a tracking number. You can track your order directly through the link provided.


LOCAL PICKUP AND DELIVERIES

Please note that payments must be made in advance for all local pickup and delivery orders. This policy ensures a smooth and efficient ordering process for our customers. We proudly serve a 30-mile radius from our location at 4787 Vista Wood Drive, Dallas, TX. Feel free to contact us with any questions or for further assistance regarding your order.


SHIPPING DELAYS OR ISSUES

We are not responsible for delays caused by the carrier or weather-related disruptions. At our company, we pride ourselves on providing top-notch service and delivering your orders promptly. However, we understand that certain unforeseen circumstances can lead to delays, such as those caused by the carrier or inclement weather. Should your package encounter significant delays or arrive in a damaged condition, we encourage you to contact us promptly. It is vital to contact us within 48 hours of receiving your order to address any issues effectively. You can reach the customer service team at unczpickles@gmail.com, and we will do our best to rectify the situation to your satisfaction. We appreciate your understanding and cooperation as we strive to serve you better, even in challenging circumstances.

WRONG ADDRESS DISCLAIMER

Please double-check your shipping address before submitting your order. We are not responsible for packages delivered to an incorrect or incomplete address.

RETURNS DUE TO SHIPPING

At our company, we prioritize the quality and freshness of our products, which is why we adopt a strict policy regarding returns and refunds. Due to the perishable nature of our items, we do not accept returns or issue refunds once an order has been shipped. However, we understand that unforeseen issues may arise. If you encounter any problems with your order, please do not hesitate to contact us. We are committed to addressing your concerns and will try to resolve any issues you may have.

If you have any further questions, feel free to reach out to us at unczpickles@gmail.com, subject line: Support